Privacy Policy
Last updated: March 2025
1. Introduction
Chaswal Driving School ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our driving instruction services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.
2. Information We Collect
We may collect the following types of personal information:
- Contact details – name, email address, phone number, and suburb/location.
- Booking information – preferred lesson times, and experience level.
- Communications – messages you send us via phone, email, WhatsApp, or contact forms.
- Technical data – browser type, and pages visited (collected automatically via standard analytics tools).
3. How We Use Your Information
We use your personal information to:
- Schedule and manage your driving lessons.
- Communicate with you about bookings, cancellations, and updates.
- Respond to your enquiries and provide customer support.
- Improve our website and services.
- Comply with legal obligations.
We do not sell your personal information to third parties.
4. Sharing Your Information
We may share your information with:
- Service providers – trusted third parties who assist in operating our website or conducting our business (e.g., scheduling platforms), subject to confidentiality agreements.
- Regulatory authorities – where required by law or to comply with legal processes.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy, or as required by law. When your information is no longer needed, we will securely delete or anonymise it.
6. Your Rights (Australia – Privacy Act 1988)
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or outdated information.
- Request deletion of your information (subject to legal obligations).
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
To exercise any of these rights, please contact us using the details below.
7. Cookies & Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. You can control cookies through your browser settings; however, disabling cookies may affect some site functionality.
8. Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us
- Chaswal Driving School
- Sydney, NSW, Australia
- Contact channels: Contact